Frequently Asked Questions

Can I cancel my subscription anytime?

Yes! You can cancel/pause your subscription anytime with a click of a button. No question asked.

Would having automated DMs would be flagged as suspicious activity by Twitter?

As long as you send honest and valuable messages to Twitter users, there is a limited risk of being flagged.
We recommend you to read the Twitter Rules before deciding to proceed.

Is there a free trial?

Yes, you can sign up without paying and enjoy some basic functionality.
For the first 14-days you get unlimited welcome messages and 10 Campaign DMs per day.
Free users can send up to 10 messages per day. Upgrading gives you more messages per day and more active leads, depending on your plan.

Can I get a refund?

We do NOT offer refunds, all plans can be cancelled monthly. If you are having any problems with the platform, our team is happy to help you so feel free to reach out to support@hivoe.com